Harmful Files in Buyer Requests at Fiverr

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Harmful Files in Buyer Requests at Fiverr


An alternative way for buyers to seek out a seller for his or her project is to post requests. Sellers, in turn, can answer these requests with offers. We take care in ensuring that any files attached to those requests are safe and don't contain viruses.



Harmful files in buyer request in fiverr


For your safety, we block the download of probably harmful files or files that would not be scanned for viruses. If necessary you'll always ask the customer to send you a clean copy of the file.

FAQs about Harmful Files


What measures does Fiverr fancy ensure my safety from harmful files?

Our antivirus software scans every file for viruses. However, if you identify something suspicious or think an attachment may contain an epidemic or malware, you'll click the Report icon directly.

Why I could no download certain files attached to a buyer’s request?

Our antivirus scans all the attachments included during a buyer’s request. For your safety, we automatically disable the download of infected files or files that can't be scanned.

What am I able to do when the choice to download files is blocked?

If this happens you'll always ask the customer to send you a clean copy of the file.